Privacy Policy | EMMA Safety Footwear

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WE
CARE,
WORK
SAFE!

Privacy Statement

We respect your privacy and will only process your personal data for the purpose for which you provided it, and in accordance with the Personal Data Protection Act and the Telecommunications Act.

1. Company details

Company name: Emma Footwear
Website: https://www.emmafootwear.nl
Chamber of Commerce registration number: 62922351
VAT number: NL855015743B01

2. Email address

We may, within the framework of a concluded agreement, send you offers regarding similar products and services, provided you have not objected to this at the time of providing your details. The option to object is stated at the time you provide your details. Furthermore, in every communication, you are given the opportunity to object, under the same conditions, to the further use of your email address. Where your email address is collected for reasons other than in the context of a concluded contract, it will not be used to send unsolicited communications unless you have given your consent.

3. Postal address

We use your postal address solely to send you information you have requested.

4. Telephone number

Unless you have indicated that you do not wish to receive such contact, we may contact you by telephone to inform you about products and services. During every call, you will be informed of your right to object to this and to register on the ‘Do Not Call’ register.

5. Other personal data

We only process other personal data (via cookies, by reading data from peripheral devices or otherwise) if:

  1. the data processing is necessary for:
    • the performance of a contract concluded with you;
    • the proper fulfilment of a public law task;
    • the pursuit of our legitimate interests (unless your interests or fundamental rights and freedoms override this interest), or;
  2. you have given your consent to the processing at the time of collection.

In any event, we will not retain your data for longer than is necessary for the purposes for which it was collected.

6. Special categories of personal data

The information collected is used solely for internal purposes and is not passed on to other organisations

7. Security of data transfer and receipt

We have implemented the necessary security measures to prevent the loss, unauthorised use or alteration of information we receive on our site;

8. Security of data storage

Security criteria

  • A secure connection is used on the page where you provide personal data.
  • Passwords are always stored in hashed form.
  • We take technical and organisational measures to prevent the loss of data or its unauthorised processing (such as attacks). We therefore guarantee an appropriate level of security and have our website audited periodically.

9. Access to your data

Upon request, we will inform visitors to our website about the personal data we process concerning them. Any incorrect data may be corrected, supplemented or deleted. If you wish to access this information or correct your personal data, please contact us at the address below.

10. Contact

If you wish to comment on our Privacy Policy, please contact us:

  • At the following email address: klantenservice@emmafootwear.nl
  • On the following telephone number: +31 (0)45 20 33 018
  • At the following address: Kerkenbos 1103-C, 6546 BC Nijmegen

This privacy policy may be amended at any time. We will publish these changes here and, where applicable, you will be notified of them by email.

Cookies

This overview explains what information we store, the purposes for which this information is used, and for how long it is retained. You have the right at any time to access, correct and/or delete the personal data you have provided.

What information do we store?
We may store the following:

  • Name and address details, if you provide them to us
  • Contact details
  • Demographic information
  • Information about your visit to our website

What do we do with the information?
We use the following information to provide you with a better service:

  • Record-keeping.
  • Processing your order
  • Improving our products and services.
  • Sending special offers via email or partner websites. This is only done with your explicit consent.
  • Analysing our own performance.

Security
We assure you that your data held by Emma Footwear is secure and will never be disclosed to third parties, except where necessary for the performance of the contract and where required by law.:

Overview of the data we hold about you.

Google Analytics To analyse your search behaviour
Google AdWords To track what you purchase via AdWords adverts
AdRoll Offers tailored to you on partner sites
Google remarketing Targeted offers on the Google network
Shopping basket Information about the products in your shopping basket
Category information Information about a category to ensure an optimal user experience
Customer ID An encrypted version of your customer ID
Login status To check whether you are currently logged in.
Customer group An encrypted version of the customer group to which you belong
Caching A setting to check whether caching is enabled for an optimal user experience
Session ID Your session ID on our server
Last viewed category The last category you viewed
Last viewed product The last product you viewed
Caching permitted Checks whether caching is permitted
Abandoned shopping basket A link to your shopping basket
Shop / language setting Your language selection
Cookie status Indicates whether we are permitted to set cookies
Viewed products Products you have recently viewed